# Let a client connect their own accounts

Send a client an invite link with Invite Profile. They sign in to their networks on a Heropost page and their accounts land in your workspace, with no shared passwords and no Heropost login.

Last checked: Oct 8, 2026 on the live app. Source: https://heropost.ai/docs/social-accounts/invite-a-client/

## How it works

**Invite Profile** emails your client a link to a Heropost page called **Connect Social Accounts**. On that page they sign in to their own networks and pick their Pages and profiles, and those accounts are added to your workspace. They don't need a Heropost account, and you never see their passwords.

- The link adds accounts to the **workspace you're in** when you send it.
- It works for **7 days**, and your client can use it to connect as many accounts as they like in that time.
- Accounts they connect count toward **your** plan (the workspace owner's), and the same rules apply as when you connect accounts yourself, including X credits for X.
- Your client only sees the connect page. They can't see your workspace, posts or other accounts.

## Send an invite

1. Switch to the client's workspace. The link always connects to the workspace you're in.
2. Click your **workspace name** at the top of Heropost, then **Accounts**.
3. Press **Invite Profile**.
4. Enter your client's **Email**. Add their **Full Name** if you like; it's used in the email.
5. Press **Send**. Heropost shows **Invitation sent to {email}**.

[Screenshot: The Invite Profile window with Email and Full Name filled in]

Only the workspace owner and Admins see **Invite Profile**. On a phone, it's the **Invite profile** button on the Social accounts page.

## What your client does

Send your client these steps, or a link to this section.

1. Open the email from Heropost and click the link. The **Connect Social Accounts** page opens: "Use the button below to connect a social profile to this workspace."
2. Press **Add Profile** and choose a network.
3. Sign in to that network with the account that manages the Page or profile, and allow access.
4. In **Add Social Account**, tick the accounts to share and press **Done**. The page shows **Account successfully added**.
5. Repeat from step 2 for each network.

[Screenshot: The Connect Social Accounts page your client sees, with the Add Profile button]

The page doesn't list what's been connected, so ask your client to tell you when they're done. Each network has its own requirements (for example, a Facebook Page with full control, or an Instagram Business or Creator account linked to a Page). Share the relevant [network page](/docs/social-accounts/networks-at-a-glance/) with them.

## Check what your client connected

Open **Accounts** in the same workspace. Your client's accounts appear there like any other: you can post to them, add a watermark or remove them. If one needs [reconnecting](/docs/social-accounts/reconnect/) later, that takes a sign-in by someone who manages it on the network, usually your client.

## If it doesn't work

| What you see | What it means | What to do |
|---|---|---|
| "Email is required" or "Please enter a valid email address" | The email address is missing or mistyped. | Check the address and press **Send** again. |
| "Failed to send invitation" | The invite wasn't sent. The window stays open. | Press **Send** again. If it repeats, [contact support](/contact/). |
| Your client didn't get the email | It may be in spam, or the address was mistyped. | Ask them to check spam, then send a new invite. |
| The link doesn't work for your client | Links work for 7 days. | Send a new invite. |
| "Authentication cancelled" on your client's screen | The network's sign-in window was closed or blocked. | Ask them to allow pop-ups and try again. |
| Your client connected, but nothing appears in your workspace | Your plan may have no room for more accounts, or, for X, you have no X credits. | Click your name at the bottom of the left menu, then **Billing**, and check **Usage**. Remove accounts you don't use or upgrade, and buy X credits if needed. Then ask your client to try again. See [account limits](/docs/social-accounts/account-limits/). |
| Your client's Page or account isn't in the list | They don't have the right role on the network, or didn't tick it in the network's window. | See the network's page, for example [Facebook](/docs/networks/facebook/) or [Instagram](/docs/networks/instagram/). |

## Questions

**Does my client need a Heropost account?**

No. The link opens a page that works without signing in to Heropost.


**Can my client see my posts or other accounts?**

No. The page only lets them connect accounts. It doesn't show your workspace.


**Can one link connect several accounts?**

Yes. Until the link expires after 7 days, your client can connect as many accounts and networks as they need.


**How is this different from inviting a team member?**

**Invite Profile** only lets someone connect accounts. To let someone work in your workspace, writing and scheduling posts, invite them to your team instead: see [Invite your team](/docs/team/invite-your-team/).


**How does my client stop sharing an account later?**

They can remove Heropost's access in that network's settings, and you can [remove the account](/docs/social-accounts/remove-an-account/) from your workspace.