How it works#
What you can change depends on the post's status:
| Status | Can you change it? | How |
|---|---|---|
| Draft | Yes, anything | Open it and change it. It saves as you go. |
| Scheduled | Yes, after pressing Edit | Edit turns it back into a draft. Change it, then press Schedule All again. |
| Pending Approval | Yes, by withdrawing it | Edit withdraws it from review and turns it back into a draft. |
| In progress | No | Wait a moment until it's published. |
| Published | No | Change it on the network itself, or duplicate it and post the copy. |
To move a scheduled post to another day without unscheduling it, drag it on the calendar: see Change only the date.
Change a scheduled post#
- Open the post: click it on the calendar and choose Edit, or click it in the post editor's list.
- Press Edit at the bottom right. The post becomes a Draft straight away. There's no confirmation, and its date stays filled in.
- Change what you need: text, media, accounts, networks or the date.
- Press Schedule All.
Edit unschedules the post. If you leave without pressing Schedule All, it stays a draft: it won't be published, it disappears from the calendar, and if it's a repeating post, it won't repeat. Find it under Content → Drafts.
- Check the date before you schedule again. If it has passed while you were editing, pick a new one: the editor shows "Scheduled date cannot be before {date}."
- In the last 10 seconds before its time, Edit does nothing: the post is already on its way.
- Editors can press Edit too. To schedule it again, they send it with Submit for Approval.
What moves a post back to Draft#
| You do this | The post becomes |
|---|---|
| Press Edit on a scheduled post in the post editor | Draft. Schedule it again. |
| Press Unschedule on a post in the Grid Planner | Draft. |
| Press Edit on a post waiting for approval, or Withdraw in the Feed | Draft, withdrawn from review. |
| An owner or Admin rejects it | Draft, so it can be changed. |
| An owner or Admin approves a post that has no date | Draft, ready to schedule. (With a date, it's scheduled.) |
These keep the post Scheduled:
- dragging it to another day on the calendar,
- Reschedule in the Grid Planner,
- asking Hero_Agent for a new time, or pressing Change time on its card (you approve the new time first),
- changing its Repost Settings,
- opening it, or previewing it on the calendar.
Change only the date#
| Where | How |
|---|---|
| Calendar, Month view | Drag the post to another day. It keeps its time of day. See Drag to reschedule. |
| Grid Planner (Instagram) | Click the post, choose Reschedule, pick the day and time, then Save. |
| Hero_Agent, on Home | Ask, for example, "Move post #12 to Friday at 9 AM". You approve the new time before it changes. |
| Post editor | Edit, change the date under Schedule, then Schedule All. |
Change a published post#
Published posts are locked in Heropost: the fields are grayed out and the button reads, for example, Published 3/4. Heropost can't change a post that's already live on a network.
- To correct it, edit or delete it in the network's own app.
- To post it again, open the ⋮ menu next to its date and choose Duplicate. A new draft opens with the same content. Change it, pick a date and schedule it.
- To retry only the accounts that failed, choose ⋮ → Duplicate Failed. See The Posting Errors page.
When you open a post where some accounts failed, an Error window says "Some of your posts have not been published. Please see the details in the Accounts section". Press Got it, then hover over the account with the red dot for the reason.
Duplicate a post#
Duplicate is in the ⋮ menu next to the post's date, on the post's card in the editor's list, on the calendar and in Content → Drafts.
- The copy is a new Draft with no date.
- It has the same networks, accounts, text, link, first comment and media.
- If the original has a title, the copy's title ends in " - Copy 1", " - Copy 2" and so on.
- Duplicate Failed (published posts with failed accounts) copies only the networks and accounts that failed.
Delete a post#
- Open the ⋮ menu next to the post's date, on its card in the editor's list, or on the post in the calendar.
- Choose Delete.
- Confirm Delete Post? ("Looks like you were working on it for a while, are you sure you want to delete it?") with Delete. Heropost shows "Your post was deleted successfully".
- Deleting a scheduled post cancels it: nothing is published.
- Deleting a published post removes it from Heropost only. It stays live on the networks. Delete it there as well if you want it gone.
- In Content → Drafts, ⋮ → Delete deletes the draft at once, without asking. There's no undo.
- Only owners and Admins can delete posts.
- After you delete the post you were editing, the editor opens your latest draft, or a new one.
If it doesn't work#
| What you see | What it means | What to do |
|---|---|---|
| A scheduled post never went out after you changed it | Edit made it a draft, and it wasn't scheduled again. | Open it from Content → Drafts, check the date, and press Schedule All. |
| The fields are grayed out and there's no Edit button | The post is published or being published, or your role is Viewer. | Duplicate it to post again. Viewers can't change posts. |
| Edit does nothing | The post is due in a few seconds and is already being sent. | Let it publish, then duplicate it if needed. |
| "This post is pending approval. Editing will withdraw it from review." | The post is waiting for approval. | Press Edit to withdraw it, change it, then submit it again. |
| "An unexpected error occurred while processing your request." when you change a post | The post is no longer a draft: it was scheduled, published or submitted, perhaps in another tab or by a teammate. | Reload the page. Press Edit first if it's scheduled, or duplicate it if it's published. |
| "Post {id} cannot be published because it is in the process of publishing or has already been published." | It's already going out, or went out. | Reload the page. To post it again, use Duplicate. |
| "Only the workspace owner or an admin can perform this action." | Your role is Editor, and only owners and Admins can delete. | Ask an owner or Admin. |
| "Viewers cannot create or modify content in this workspace." | Your role is Viewer. | Ask the owner for the Editor or Admin role. |
| You deleted a published post, but it's still on the network | Deleting in Heropost doesn't touch the network. | Delete it in the network's app. |
Questions#
Can I edit a post after it's published?
Not in Heropost. Edit it in the network's own app, or use Duplicate to post a corrected copy.
Does Edit change the post's date?
No. The date stays filled in. Change it if you want, then press Schedule All.
Can I add an account to many scheduled posts at once?
No. Each post is changed on its own: press Edit, select the account, then Schedule All.
How do I stop a repeating post?
Open the latest post of the series, choose ⋮ → Repost Settings, set No repost and press Save. Do this before deleting anything. See Repeat a post.
Is there an undo for Delete?
No. A deleted post can't be brought back. Its media stays in your Media Library.